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Hospitality and Tourism

Tourism is our largest indigenous industry and Ireland is celebrated as one of the world’s top visitor destinations. However, tourism and hospitality providers have been badly hit by labour shortages, high costs, and global economic instability. We’re here to help you cope with challenges like these, and keep on delivering superb tourism experiences.

 

Our supports include skills development programmes to help you build and retain your team, digitalisation funding to streamline operations, and energy subsidies and efficiency programmes to help you protect your bottom line. Call us today and let's discuss how we can help your tourism and hospitality business to thrive.

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Featured hospitality and tourism supports


Here are some of the most popular Tourism and Hospitality supports.

Explore supports best suited for businesses in the Tourism and Hospitality industry.

EU Just Transition Tourism Learning Network

A learning programme for more sustainable tourism

Regenerative tourism is not only about limiting environmental damage, but actively delivers positive benefits to nature, habitats, community and places. The Just Transition Tourism Learning Network Programme is a two year collaborative learning programme designed to support the development of regenerative tourism within the designated EU ‘Just Transition Territory’ in Ireland.

Training & Programmes

Climate Action Supports

Online resources for a more sustainable business

A range of online resources, guides, case studies and practical tools, including access to a carbon calculator to determine your business carbon footprint and benchmark your carbon emissions nationally and internationally. These tools will help tourism and hospitality businesses meet their sustainability goals and introduce energy efficient cost-saving measures.

Understand

Advice & Mentoring

Industry Digitalisation

Digital transformation for visitor experience businesses

In today's digital world, a strong online presence and the effective use of digital technologies are crucial for long-term success in the tourism industry. Our programme helps you adopt and optimise digital technologies, enhancing your skills to give your business a competitive edge. 

Training & Programmes

LearniFI - Fáilte Ireland's Learning Platform

An e-learning platform for Tourism and Hospitality businesses

An online learning platform for tourism and hospitality busineses and staff teams offering over 250 courses and resources designed to enhance business capabilities. 
The free platform supports businesses and their employees in skill development and team capability building, ultimately improving overall business performance and efficiency.

Training & Programmes

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13 supports based on your selections

Employer Excellence Programme

Drive business growth, employee engagement, and a stronger employer brand through strategic development and people investment

A 3 year strategic business development and people investment programme that supports you to build better employee engagement and performance and strengthen your Employer brand reputation. 

  • Open to all tourism and hospitality businesses in Ireland that either provide a tourist experience or produce a product that caters to domestic and/or international visitors. 

  • Eligible businesses must also have at least five employees.

     

Eligibility is subject to terms and conditions.

Training & Programmes

Fáilte Ireland's Live Learning Schedule

Tourism & Hospitality Live learning sessions led by experts

A full annualised and dynamic calendar of online workshops courses and webinars help to build your employees’ industry knowledge, skills and capability of teams and help your business stay competitive and resilient. Courses also support businesses to identify and harness business development opportunities.

Businesses looking for opportunities for skill development on various aspects of the Irish tourism and hospitality industry.

You might be eligible if you are a business in the Irish hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering)
  • a restaurant or cafe
  • an activity providers (tours, attractions, adventure activities)
  • a tourism-related businesses (transport, retail, cultural experiences, festival)
     

Eligibility is subject to terms and conditions.

Training & Programmes

Business Support Hub

Access expert advice on running a tourism business in Ireland

This extensive range of online resources includes self help guides, resources business and  finance calculators, templates, advice access to training.

Gain access to insights, trends  and the latest tourism research and reports and expert advice  all developed in consultation with industry experts to meet your needs.

Businesses that want to develop their business capability, performance and team skills to stay competitive and/or grow.

You might be eligible if you are a business in the Irish hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering)
  • a restaurant or cafe
  • an activity providers (tours, attractions, adventure activities)
  • a tourism-related businesses (transport, retail, cultural experiences, festival planning)

Eligibility is subject to terms and conditions.

Advice & Mentoring

Tourism Research and Insights

Thrive in tourism with Fáilte Ireland's research and insights.

Make better decisions to help you thrive in tourism with Fáilte Ireland's research and insights.
Expand, develop, invest or launch your tourism business with the benefit of Fáilte Ireland's research. Understand your customers, access industry data, and make strategic decisions for success. Explore reports on trends, economics, and product development. Your one-stop shop for informed planning and diversification.

You might be eligible if you are: 

  • Anyone operating or planning a tourism business or investment
  • Public agencies and public and private stakeholders involved in tourism and destination development.
  • Anyone whose business is part of or dependent on the tourism supply chain  

Eligibility is subject to terms and conditions.

Advice & Mentoring

Champions Programme

Enhance your tourism business's customer service and local knowledge with this FREE Programme.

An in person training course on Inclusive customer service and local tourism product knowledge  delivered in person at numerous locations around the country, to support staff involved with tourism visitors.  

You may be eligible if:

  • You are a Tourism and Hospitality Professional: Business owners, managers, and frontline staff directly involved in the industry.
  • Or Visitor Experience Supporters: Businesses offering services that enhance the visitor experience, such as Public and private transport (taxi services, drivers, etc.), Equipment and vehicle rentals (holiday, adventure) and event staff and volunteers (festivals, etc.)
  • In short, anyone who contributes to a positive visitor experience in the tourism and hospitality sector can benefit from this program.

Eligibility is subject to terms and conditions.

Advice & Mentoring

Industry Digitalisation

Digital transformation for visitor experience businesses

In today's digital world, a strong online presence and the effective use of digital technologies are crucial for long-term success in the tourism industry. Our programme helps you adopt and optimise digital technologies, enhancing your skills to give your business a competitive edge. 

Tourism businesses interested in introducing digital technologies to enhance online visibility and boost online sales to new audiences.

Fáilte Ireland offers specific digital transformation programmes aimed at re-imagining the digital  capability of attractions and activity providers, strategically funded festivals, tourism focused golf courses and tourism accommodations within targeted regional areas.

Expressions of interest calls are announced at intervals based on sectoral needs and demand.

In order to be eligible, businesses must  demonstrate ambition for commercial growth in line with the programme's objectives.

Eligibility is subject to terms and conditions. 

Training & Programmes

Climate Action Supports

Online resources for a more sustainable business

A range of online resources, guides, case studies and practical tools, including access to a carbon calculator to determine your business carbon footprint and benchmark your carbon emissions nationally and internationally. These tools will help tourism and hospitality businesses meet their sustainability goals and introduce energy efficient cost-saving measures.

Businesses that want to address climate challenges and become more environmentally friendly.

You might be eligible if you are a business in the Irish hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering)
  • a restaurant or cafe
  • an activity providers (tours, attractions, adventure activities)
  • a tourism-related businesses (transport, retail, cultural experiences, festival)

Eligibility is subject to terms and conditions.

Understand

Advice & Mentoring

Climate Action Programme (Tourism/Hospitaility)

Strategic guidance and planning for tourism businesses to become more sustainable and cut costs.

The National Climate Action Programme is a multi year strategic development and investment programme for Tourism & Hospitality businesses in improving business sustainability while reducing operating costs to the business. 

Tourism businesses interested in introducing digital technologies to enhance online visibility and boost online sales to new audiences.

Fáilte Ireland offers specific digital transformation programmes aimed at re-imagining the digital  capability of attractions and activity providers, strategically funded festivals, tourism focused golf courses and tourism accommodations within targeted regional areas.

Expressions of interest calls are announced at intervals based on sectoral needs and demand.

In order to be eligible, businesses must  demonstrate ambition for commercial growth in line with the programme's objectives.

Eligibility is subject to terms and conditions. 

Training & Programmes

Advice & Mentoring

LearniFI - Fáilte Ireland's Learning Platform

An e-learning platform for Tourism and Hospitality businesses

An online learning platform for tourism and hospitality busineses and staff teams offering over 250 courses and resources designed to enhance business capabilities. 
The free platform supports businesses and their employees in skill development and team capability building, ultimately improving overall business performance and efficiency.

Businesses looking for opportunities to develop the skills of their employees and improve overall efficiency. 

You might be eligible if you are a business in the Irish hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering)
  • a restaurant or cafe
  • an activity providers (tours, attractions, adventure activities)
  • a tourism-related businesses (transport, retail, cultural experiences, festival planning)
     

Eligibility is subject to terms and conditions.

Training & Programmes

Tourism Careers

Develop a talent pool and gain access to new skills

Online guidance and resources to support businesses with the recruitment and retention of staff and building a positive and inclusive Employer brand, while contributing to the reputation of tourism & hospitality as a rewarding career of choice.

Businesses with recruitment needs that are interested in attracting and retaining the best employees.

You might be eligible if you are a business in the Irish hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering etc)
  • a restaurant or cafe
  • an activity providers (including tours, attractions, adventure activities)
  • a tourism-related business (transport, retail, cultural experience, festival)

Eligibility is subject to terms and conditions.

Advice & Mentoring

Training & Programmes

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