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Fáilte Ireland, National Tourism Development Authority

Fáilte Ireland’s role is to support the long-term sustainable growth in the economic, social, cultural, and environmental contribution of tourism to Ireland. We can help businesses to access research insights, performance data, and advice on developing and expanding their tourism business experiences, markets and performance.

 

Who we are?

As the National Tourism Development Authority, Fáilte Ireland’s role is to support the long-term sustainable growth in the economic, social, cultural, and environmental contribution of tourism to Ireland. Tourism is of critical importance to the national economy and to regional development and employment. 

Who we service?

We work in partnership with: 

  • Government and state agencies to implement policy and drive investment in tourism for the economy and social benefit of all citizens 

  • Local Authorities to support regional development and infrastructure 

  • Public bodies and representative groups to increase the accessibility and profile of tourism for all

  • Tourism Industry partners and local communities to develop tourism sustainably and support local jobs.

What we do?

We provide economic and consumer insights and offer business advisory and capability building programmes and tools, to increase capacity across the industry.  We support Business Events, managing the bidding for and securing of larger conferences, meetings, and events to be hosted in Ireland and lead domestic holiday marketing across four regional experience brands: Wild Atlantic Way, Ireland’s Ancient East, Ireland’s Hidden Heartlands and Dublin. 

At a glance

Focus
  • To support businesses engaged in delivering Irish tourism products and services to become commercially sustainable, develop and grow
  • To guide tourism business enquiries to access relevant other Government supports for Tourism by NEH govt departments and agency partners
Sectors
  • Tourism businesses
     
Network
  • We have Tourism Development personnel based in all 26 counties, supported by 9 regional offices
     
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11 supports based on your selections

Employer Excellence Programme

Drive business growth, employee engagement, and a stronger employer brand through strategic development and people investment

A 3 year strategic business development and people investment programme that supports you to build better employee engagement and performance and strengthen your Employer brand reputation. 

  • Open to all tourism and hospitality businesses in Ireland that either provide a tourist experience or produce a product that caters to domestic and/or international visitors. 

  • Eligible businesses must also have at least five employees.

     

Eligibility is subject to terms and conditions.

Training & Programmes

Fáilte Ireland's Live Learning Schedule

Tourism & Hospitality Live learning sessions led by experts

A full annualised and dynamic calendar of online workshops courses and webinars help to build your employees’ industry knowledge, skills and capability of teams and help your business stay competitive and resilient. Courses also support businesses to identify and harness business development opportunities.

Businesses looking for opportunities for skill development on various aspects of the Irish tourism and hospitality industry.

You might be eligible if you are a business in the Irish hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering)
  • a restaurant or cafe
  • an activity providers (tours, attractions, adventure activities)
  • a tourism-related businesses (transport, retail, cultural experiences, festival)
     

Eligibility is subject to terms and conditions.

Training & Programmes

Business Support Hub

Access expert advice on running a tourism business in Ireland

This extensive range of online resources includes self help guides, resources business and  finance calculators, templates, advice access to training.

Gain access to insights, trends  and the latest tourism research and reports and expert advice  all developed in consultation with industry experts to meet your needs.

Businesses that want to develop their business capability, performance and team skills to stay competitive and/or grow.

You might be eligible if you are a business in the Irish hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering)
  • a restaurant or cafe
  • an activity providers (tours, attractions, adventure activities)
  • a tourism-related businesses (transport, retail, cultural experiences, festival planning)

Eligibility is subject to terms and conditions.

Advice & Mentoring

Tourism Research and Insights

Thrive in tourism with Fáilte Ireland's research and insights.

Make better decisions to help you thrive in tourism with Fáilte Ireland's research and insights.
Expand, develop, invest or launch your tourism business with the benefit of Fáilte Ireland's research. Understand your customers, access industry data, and make strategic decisions for success. Explore reports on trends, economics, and product development. Your one-stop shop for informed planning and diversification.

You might be eligible if you are: 

  • Anyone operating or planning a tourism business or investment
  • Public agencies and public and private stakeholders involved in tourism and destination development.
  • Anyone whose business is part of or dependent on the tourism supply chain  

Eligibility is subject to terms and conditions.

Advice & Mentoring

Champions Programme

Enhance your tourism business's customer service and local knowledge with this FREE Programme.

An in person training course on Inclusive customer service and local tourism product knowledge  delivered in person at numerous locations around the country, to support staff involved with tourism visitors.  

You may be eligible if:

  • You are a Tourism and Hospitality Professional: Business owners, managers, and frontline staff directly involved in the industry.
  • Or Visitor Experience Supporters: Businesses offering services that enhance the visitor experience, such as Public and private transport (taxi services, drivers, etc.), Equipment and vehicle rentals (holiday, adventure) and event staff and volunteers (festivals, etc.)
  • In short, anyone who contributes to a positive visitor experience in the tourism and hospitality sector can benefit from this program.

Eligibility is subject to terms and conditions.

Advice & Mentoring

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Collaborating with you is essential for creating a dynamic future for businesses in Ireland.

“

Sarah

Innovate Solutions Project Manager
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